Pricing
Captivation Inside
Free trial
Basic
Pro
Enterprise
Monthly cost
$0
$100 / £75 / €85
$400 / £300 / €350
Enquire
Credits
300,000 in total
5,000,000 per month
20,000,000 per month
Enquire
Credits overage
N/A
$0.00004
$0.00003
Enquire
Hours worked
avatar + voice estimate
avatar + voice estimate
3
55.6
222.2
Enquire
Hours worked
avatar only estimate
avatar only estimate
6
111.1
444.4
Enquire
Commercial deployment
No
Yes
Yes
Yes
Instances
Single
Single
Single
Multiple
Gestures and Fillers
Yes
Yes
Yes
Yes
Multi-avatar
No
No
Yes
Yes
Orchestration
No
No
No
Yes
Custom avatar
No
No
No
Yes
Avatar choice
Yes
Yes
Yes
Unlimited
Multi-lingual
Yes
No
No
Yes
Email support
Yes
Yes
Yes
Yes
SuperAgent support
Yes
Yes
Yes
Yes
Human support
For some trials
No
Yes
Yes
Free trial
$0
Credits
300,000 in total
Credits overage
N/A
Avatar + voice estimate
3 hours
Avatar only estimate
6 hours
Commercial deployment
No
Instances
Single
Gestures and Fillers
Yes
Multi-avatar
No
Orchestration
No
Custom avatar
No
Avatar choice
Yes
Multi-lingual
Yes
Email support
Yes
SuperAgent support
Yes
Human support
For some trials
Basic
$100 / £75 / €85
Credits
5,000,000 per month
Credits overage
$0.00004
Avatar + voice estimate
55.6 hours
Avatar only estimate
111.1 hours
Commercial deployment
Yes
Instances
Single
Gestures and Fillers
Yes
Multi-avatar
No
Orchestration
No
Custom avatar
No
Avatar choice
Yes
Multi-lingual
No
Email support
Yes
SuperAgent support
Yes
Human support
No
Pro
$400 / £300 / €350
Credits
20,000,000 per month
Credits overage
$0.00003
Avatar + voice estimate
222.2 hours
Avatar only estimate
444.4 hours
Commercial deployment
Yes
Instances
Single
Gestures and Fillers
Yes
Multi-avatar
Yes
Orchestration
No
Custom avatar
No
Avatar choice
Yes
Multi-lingual
No
Email support
Yes
SuperAgent support
Yes
Human support
Yes
Enterprise
Enquire
Credits
Enquire
Credits overage
Enquire
Avatar + voice estimate
Enquire
Avatar only estimate
Enquire
Commercial deployment
Yes
Instances
Multiple
Gestures and Fillers
Yes
Multi-avatar
Yes
Orchestration
Yes
Custom avatar
Yes
Avatar choice
Unlimited
Multi-lingual
Yes
Email support
Yes
SuperAgent support
Yes
Human support
Yes
Voice type
Credits used
How credits are calculated
Stored voice
1
Per character delivered to the avatar, each being a letter,
a number or punctuation mark.
Newly created voice
6
Per character delivered to the avatar, each being a letter,
a number or punctuation mark.
A stored voice is a phrase or response retrieved from a Captivation audio store that has typically been predetermined or pre-used.
Approx. 80% of the voice characters delivered will be stored.
SuperAgents for Shopify
Free Trial
Standard
Pro
Enterprise
Monthly price
Free
$65 / £49 / €60
$325 / £249 / €299
Custom - talk to us
Included conversations
200 in total
500 / month
2,500 / month
Volume built around your traffic
Overage rate
N/A
$0.18 / £0.14 / €0.16 per conversation
$0.14 / £0.11 / €0.125 per conversation
Negotiated
SuperAgents included
Single sales or support
Single sales or support
Sales and support
Sales and support
Voice + text avatar
Yes
Yes
Yes
Yes, with custom styling
Gestures and Fillers
Yes
Yes
Yes
Yes
Custom avatar and voice
No
No
No
Yes
Language
Single language
Single language
Single language
Multi-lingual
UCP / MCP actions
As per standard
Recommendations, add to cart, order status and assistance
As per Standard
Full actions, custom extensions
Support level
Email
Email
Priority support
Dedicated account team
Free Trial
Free
Included conversations
200 in total
Overage rate
N/A
SuperAgents included
Single sales or support
Voice + text avatar
Yes
Gestures and Fillers
Yes
Custom avatar and voice
No
Language
Single language
UCP / MCP actions
As per standard
Support level
Email
Standard
$65 / £49 / €60
Included conversations
500 / month
Overage rate
$0.18 / £0.14 / €0.16 per conversation
SuperAgents included
Single sales or support
Voice + text avatar
Yes
Gestures and Fillers
Yes
Custom avatar and voice
No
Language
Single language
UCP / MCP actions
Recommendations, add to cart, order status and assistance
Support level
Email
Pro
$325 / £249 / €299
Included conversations
2,500 / month
Overage rate
$0.14 / £0.11 / €0.125 per conversation
SuperAgents included
Sales and support
Voice + text avatar
Yes
Gestures and Fillers
Yes
Custom avatar and voice
No
Language
Single language
UCP / MCP actions
As per Standard
Support level
Priority support
Enterprise
Custom - talk to us
Included conversations
Volume built around your traffic
Overage rate
Negotiated
SuperAgents included
Sales and support
Voice + text avatar
Yes, with custom styling
Gestures and Fillers
Yes
Custom avatar and voice
Yes
Language
Multi-lingual
UCP / MCP actions
Full actions, custom extensions
Support level
Dedicated account team